BMC Public Health · 8 authors, 4 centres
This summary was generated by AI from a single paper. It has not been reviewed by a clinician and is not clinical advice. Verify against the source before acting on it.
This is a survey-based study of 12 community-based organizations (CBOs) that participated in a pre-pilot for a North Carolina Medicaid program. The central finding is that participating CBOs reported broadly positive experiences and almost all would participate in a similar future program.
This study used a survey to gather perspectives from 12 community-based organizations (CBOs) that participated in the North Carolina COVID-19 Social Support Program, a pre-pilot for a Medicaid demonstration waiver addressing social drivers of health. Surveys were conducted from February to March 2021. The central results indicate that CBO participants preferred direct communication strategies and felt clear communication was vital to success. They identified organizational strengths such as strong operations and community understanding, and challenges such as difficulty communicating with clients and coping with capacity demands. Almost all participants expressed enthusiasm for similar future programs. The study's limitations include the use of surveys without direct interaction, a single regional stakeholder group, a partial response rate of 12 out of 19 CBOs, and the inability to assess differences based on CBO characteristics. The implications are that successful health and social care integration programs should support CBOs through direct communication, leverage their community expertise, and assess their capacity individually.
