Only 9% of eligible users accessed any resource, with Spanish language use, older age, lower education, and prior Wichealth engagement being the strongest predictors of resource access.
JMIR Formative Research · 2 authors, 1 centre
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Only 9% of eligible users accessed any resource, with Spanish language use, older age, lower education, and prior Wichealth engagement being the strongest predictors of resource access.
This comparative cross-sectional study analyzed sociodemographic and behavioral characteristics of 561,827 Wichealth web-based nutrition education users to identify predictors of engagement with four COVID-19 response resources available from April 1, 2020, through October 31, 2021. A total of 50,888 users (9%) accessed at least one resource for a combined 66,849 views, while 510,939 users recorded no COVID-19 resource use. Findings suggest that reaching users of web-based educational systems with supplemental information may require multiple strategies to ensure wide distribution.