Development of a Person-Centred Integrated Care Approach for Chronic Disease Management in Dutch Primary Care: A Mixed-Method Study
International Journal of Environmental Research and Public Health · 8 authors, 5 centres
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This multiphase study developed a person-centred integrated care approach for chronic disease management by synthesizing literature, guidelines, and input from healthcare professionals, patients, and stakeholders in the Netherlands. The main finding is a finalized holistic model emphasizing integral health assessment, patient goal-setting, and shared care planning. A key limitation is that the development process was regional and the model's actual effectiveness is yet to be tested in practice.
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The study aimed to develop a person-centred integrated care (PC-IC) approach as an alternative to single-disease management programs (DMPs) for chronic conditions like diabetes, COPD, and cardiovascular disease. Using a mixed-method, four-phase process, researchers first conducted a scoping review and document analysis to identify key elements from literature and Dutch guidelines, creating a conceptual model. This was refined through online surveys with 52 healthcare professionals (including GPs, practice nurses, and allied health) and semi-structured interviews with 9 patients, followed by final feedback from primary care cooperatives and health insurers. The final PC-IC approach centers on a practice nurse as a case manager who guides patients through assessing their integral health status (across medical, functional, mental, and social domains), setting personalized goals, choosing tailored interventions, and creating a shared care plan. Stakeholders generally supported the model's potential for more holistic care and patient empowerment but raised concerns about implementation feasibility, time demands, and suitability for patients with limited health literacy. The study concludes that while the co-designed model is theoretically robust, its clinical effectiveness in improving patient outcomes needs to be evaluated in a future feasibility study.