JAMA Network Open · 8 authors, 5 centres
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This qualitative study of 65 informatics administrators from 58 US children's healthcare systems found that most institutional efforts to engage adolescents in online patient portals focus on enrollment support, but fewer efforts aim to make portals useful or interesting to adolescents.
A qualitative study was conducted with 65 informatics administrators from 58 US children's healthcare systems to explore institutional strategies for engaging adolescents in online patient portals. However, the study found that fewer institutions implemented efforts to enhance portal utility or appeal for adolescents. The findings suggest that while enrollment is a priority, future strategies should prioritize making portals more valuable and engaging for adolescents to support their self-management and transition to adulthood.
