other·obstetrics and gynecology, public health, family medicine, pediatrics·PMC10231958
Indigenous birth support worker (IBSW) program evaluation: a qualitative analysis of program workers and clients’ perspectives
BMC Pregnancy and Childbirth · 5 authors, 3 centres
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This qualitative study evaluated an Indigenous Birth Support Worker program by interviewing program staff and clients at a Canadian hospital. The central result was that the program provided culturally safe, client-centered care that was well-received by Indigenous women.
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This qualitative program evaluation explored the perspectives of Indigenous Birth Support Workers (IBSWs) and clients one year after implementation of the IBSW program at a Canadian hospital. The program, which served 1023 clients between December 2019 and January 2021, was assessed through a focus group with four IBSWs and individual interviews with ten clients. IBSWs highlighted the importance of culturally safe care and advocated for better collaboration with community healthcare providers to improve care continuity. Limitations included selection bias, as only hospitalized clients during data collection were interviewed, and the inability to conduct face-to-face interviews due to COVID-19 restrictions.
