cross-sectional·pediatrics, public health, nutrition, epidemiology, family medicine·PMC10169666
Perceived quality of care for severe acute malnutrition management among caregivers of under-five children with severe acute malnutrition in Addis Ababa, Ethiopia, 2022: a mixed-method study
Frontiers in Public Health · 3 authors, 2 centres
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A convergent mixed-method study of 181 caregivers and 15 healthcare providers in Addis Ababa public health facilities found that overall perceived quality of care for severe acute malnutrition management was 55.80%, indicating low perceived quality. Urban residence, higher education, government employment, readmission, and hospital stays longer than 7 days were significantly associated with perceived low-quality care.
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This institution-based convergent mixed-method study assessed perceived quality of care for SAM management among 181 caregivers and 15 healthcare providers in public health facilities in Addis Ababa, Ethiopia. Quantitative data were analyzed using logistic regression, while thematic analysis was applied to qualitative data. The overall perceived quality of care was 55.80% (CI: 48.5–63.10). Among quality dimensions, empathy had the lowest level at 25.41% and safety had the highest at 70.17%. Significantly associated factors with perceived low-quality care included urban residence (AOR = 0.32), college and above education (AOR = 4.42), government employment (AOR = 2.72), readmission (AOR = 0.47), and hospital stays exceeding 7 days (AOR = 2.1). Qualitative findings revealed that lack of support from higher management, inadequate supplements, absence of separate units and laboratory facilities, and staff shortages impeded quality care. The study acknowledges limitations including smaller sample size, inability to fully measure provider competencies, and insufficient attention to technical parameters of care delivery.