The panels reached general consensus on a flexible, one-stop-shop model incorporating health evaluation, allied health, counselling, and streamlined referral pathways.
Health Expectations : An International Journal of Public Participation in Health Care and Health Policy · 13 authors, 12 centres
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The panels reached general consensus on a flexible, one-stop-shop model incorporating health evaluation, allied health, counselling, and streamlined referral pathways.
This qualitative study applied codesign principles within focus-group methodology to engage a purposeful sample of older care partners, health professionals, researchers, policy makers, and health service administrators across three remote video-conferencing panels. Sixteen stakeholders participated, with thirteen attending all three panels. Four themes were derived: naming and framing, desired outcomes, the care ecosystem, and service delivery and providers. Panellists identified health evaluation and interventions as a starting point, followed by counselling and psychological support, allied health inputs, and links to respite and tertiary referral. The preferred model is a flexible one-stop-shop clinic focusing on health promotion, individualised assessment, practical sessions, education, and streamlined service pathways. Limitations include that participants were situated within specific state or jurisdictional contexts, which may constrain generalisability, and that views obtained were not exhaustive. The resulting principles are intended to inform service reform for supporting older care partners.